Recruiting for Full and Part Support Worker to join our Lambeth Vulnerable Adults Service a generic floating support service in the Lambeth Borough of Lambeth.
£ 23,019.36 per annum pro rata, working 40 and 22 hours per week, plus 25 days Annual Leave pro rata, Pension schemes, Staff discounts, healthcare and more.
The service provides specialist support to our customers in a range of areas including: borderline mental health issues, histories of complex offending and anti-social behaviours, substance misuse issues, survivors of domestic violence and rough sleepers.
We work with some of the most complex and challenging people in the UK and every working day presents interesting – and unusual – incidents, situations and activities. Many of our customers will have been through the cycle of homelessness several times before, so a successful candidate will require an unquenchable can-do attitude and a healthy capacity for patience.
Given the complex traumas experienced by our customers we are ideally looking for emotionally resilient candidates that have some experience in dealing with complex and challenging behaviours and/or are interested in developing a therapeutic and psychologically informed approach and environment.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
Key Responsibilities:
- Building supportive, trusting relationships with customers- Working proactively with other members of the team to handle the service caseload and administrative responsibilities- Supporting key customers to set personalised goals in the form of a Support Plan- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals- Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the communityInvolving customers in the design, development and delivery of the service- Empowering customers to ensure they receive the service and benefits they are entitled to- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols- Adhering to all other Look Ahead’s policies and procedures- Engaging in learning and development activity to increase knowledge and skills
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Personal Attributes:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement - Approachable and open behaviour- Prefers working as part of a group or team- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement- Has a practical and logical mind and is naturally well organised- Flexible- Open to feedback and self-development- Thrives on change and enjoys dynamic diverse environments- Is confident with high levels of self-esteem- Is respectful, articulate and sensitive in style of communication- Is essentially customer–focused - Is motivated towards excellence and improvement of personal performance with a can do attitude- Ability to cope positively with challenging and diverse behaviours
Essential:- Experience in the social care/charity sector. - Level 2 diploma in Health and Social Care equivalent
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs, you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2021. We welcome applications from people of all backgrounds.